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AI Voice Agent & Chatbot Solutions

Handle every inbound call, qualify every lead, and answer routine questions — 24 hours a day, without adding headcount.

What's Included

AI Voice Agent & Chatbot Solutions Services

Stratis Outsourcing builds and deploys AI voice agents and chatbot solutions that handle inbound calls, qualify leads, answer frequently asked questions, and book appointments — around the clock, without human intervention. Our AI solutions are built for real business environments and real customers, not just demos.

Book Consultation
  • Custom AI voice agent development and deployment
  • AI chatbot design for websites and messaging platforms
  • 24/7 automated inbound call handling
  • Lead qualification and intelligent call routing
  • Appointment scheduling with calendar integration
  • FAQ automation and knowledge base connectivity
  • WhatsApp, SMS, and live chat AI integration
  • CRM and helpdesk platform connectivity
  • Multi-language support for international markets
  • Call recording, transcript logging, and analytics

Our Process

How It Works

A clear, accountable path from first contact to ongoing excellence.

01

Use Case Definition

We identify exactly where AI can handle or support customer interaction — whether that is answering inbound calls, qualifying leads, managing support requests, or booking appointments — and define the scope accordingly.

02

Build & Train

We build your AI agent, train it on your business information, products, FAQs, and brand voice, then test it across hundreds of conversation scenarios before it interacts with a real customer.

03

Integration

We connect the AI agent to your CRM, calendar, helpdesk, or website — so every interaction is logged, every lead is captured, and every appointment lands in the right place automatically.

04

Monitor & Improve

After launch we monitor conversation quality, identify where interactions break down, and continuously refine the agent to improve performance over time.

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Got Questions?

Frequently Asked Questions

An AI voice agent handles spoken telephone conversations — answering inbound calls, collecting information from callers, and routing or scheduling based on the outcome. A chatbot handles written conversations, typically on your website, WhatsApp, or via SMS. We build both, and in many cases deploy them together to cover every contact channel your customers use.
No. Current AI voice technology produces natural, conversational speech that most callers cannot distinguish from a human agent during routine interactions. We fine-tune tone, pacing, and language to match your brand communication style specifically.
We build clear escalation paths into every agent. When a conversation falls outside the defined scope, the caller is transferred to a human representative, a callback is scheduled, or a support ticket is automatically created — whichever approach fits your business best.
Yes. We integrate the AI agent with your booking system — whether that is Google Calendar, Calendly, a CRM, or a custom scheduling tool — so it can check real-time availability and confirm appointments during the conversation.
We deploy AI chatbots on websites as live chat widgets, on WhatsApp Business, Facebook Messenger, SMS, and within helpdesk platforms including Freshdesk, Zendesk, and Intercom.
A well-scoped AI voice agent or chatbot typically takes three to six weeks from kickoff to live deployment, depending on the complexity of your use cases, the number of integrations required, and the volume of training data available.
Yes. All data is encrypted in transit and at rest. We follow strict security protocols and do not store call recordings or conversation transcripts without your explicit consent. Integrations with your CRM or helpdesk use secure, authorised API connections only.
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